D
Disgruntled SC Player (White Giant)
27 Sep 2009 08:05
Link
June 19, 2009
I attain level 7. It was at this point that I saw the nonexistent development index and started the poll to remove it. This poll passed unanimously but was never acknowledged in any way. Tom neither said it would or would not be removed.
Man of Peace (White Giant)
Friday, June 19, 2009 - 06:34 pm
Could you please ad the Developmental Index to the game, or remove it from the requirements to exceed level 7?
I have attained level 7 and since I have no clue what the Developmental Index is, I can't say what I would score in it. However All I need for level 8 is a few points on my FI and I am there.
If you want to keep players here you should really fix this. With out a goal what is the point?
Respectfully
MoP
--------------------------------------------------
Simcountry Game News
June 24, 2009
13. The Game level and Index popup windows [ top ]
The game level and index windows have been upgraded and include more info and also links to underlying pages.
-------------------------------------------------------------------------------------------------------------
It was right around this time, my vote to remove the developmental index passed unanimously. As I stated before, the vote was not acknowledged by Tom yea or nay.
It was also right around this time that, I noticed the developmental index was removed from the requirements for level 8 on my game level and index popup window.
------------------------------------------------
I was not the only one to notice this.
Zeba (Golden Rainbow)
Sunday, August 30, 2009 - 12:18 am Click here to edit this post Level 8 exists! 150 FI, 1000 Corps, and the rest is the same as Level 7 = 300 GC's.
So seeing the devepomental index was gone. I thought wow they actually listened to my poll, and I started working nonstop towards level 8.
I was not easy!!! It took lots of time and effort. I had to purchase gold coins to buy all the extra population I needed, and by the way the more population you pack in, the faster they die off and the faster you have to buy more to replace them. It is a vicious and very expensive cycle.
This is also why I had not noticed that I was not recieveing my monthly coins for level 7
---------------------------------------------------
Sept 7, 2009
I meet all requirements listed for level 8 on my game level and index popup window.
I also get this message on my game level and index popup window.
"Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours."
So I check every month anxiously waiting...
---------------------------------------------------------
Sept 12, 2009
I realize that I have never received my monthly gold coins for level 7, nor does it seem I will ever be rewarded for level 8.
So at that point, I posted on the forum as well as sent an email.
Man of Peace (White Giant)
Saturday, September 12, 2009 - 03:39 am Click here to edit this post
I have tried to email you, however I just get...
Sorry, the page you requested was not found.
So I guess I will have to discuss this with you on the forum.
1. I have been at level 7 since June 19th, and I have never received the 10gcs per month that comes with it.
2. I have met and exceeded all requirements for level 8 since Sept 7th. However all I get is this message.
Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours.
It's been 4 days now, and still no level 8.
So any information regarding this would be greatly appreciated.
I love this game and appreciate the improvements you are making. I really like the idea of interplanetary trading.
However the main thing that keeps me, as well as many others playing, is the challenge of making the next level.
Thank You for your attention to this matter.
MoP
-------------------------------------------------------
Tom responds.
Tom Willard
Monday, September 14, 2009 - 07:03 pm Click here to edit this post
We got the email on the level 7 problem.
I don't understand the problem of mailing us. we get many mails and answer many. There are no complaints about it. The only problem we have from time to time is that when we mail, some of our messages go into some filter and people keep mailing us asking for an answer.
The mail is now with one of the engineers to look into it and we will answer it within several days.
if there is a problem we will fix it.
also, level 8 to 10 were not implemented yet.
I don't know about 7 and this is what we are now looking into.
---------------------------------------------------------------
I respond.
Man of Peace (White Giant)
Tuesday, September 15, 2009 - 12:46 am Click here to edit this post
When will levels 8-10 be implemented?
If it's not implemented, then why do you list the requirements for it, and why do I get this message?
Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours.
The Simcountry community passed a vote about levels 8-10, which was never acknowledged. However the nonexistent index has been removed and I now exceed all of the requirements.
With all due respect. The only part of level 8 that is not implemented, is the part where you pay us gold coins for it.
------------------------------------------
I was not alone in feeling this was wrong.
Daelin (Little Upsilon)
Wednesday, September 16, 2009 - 08:24 pm Click here to edit this post I voted. Sorry to hear about this MoP. Keep us informed if anything resolves, either about the monthly GC for lvl 7 or for the lvl 8 issue. I agree that if they have the requirements listed and you reoriented your entire strategy to fulfill them and you were able to do so (lvl 8 requirements do NOT look easy, especially with regards to the financial index), you should get the reward.
-Daelin
---------------------------------------------------------
Now remember this post, it flies in the face of what Tom says several days later.
Factanonverba (Fearless Blue)
Tuesday, September 22, 2009 - 10:30 pm Click here to edit this post
what are the rewards for each level? the docx are not specific and dont cover all levels.
-----------------------------------------------------------------------------------------
It is now almost 2 weeks after I was told it would be taken care of within several days.
Tom Willard
Friday, September 25, 2009 - 02:17 pm Click here to edit this post
We promised an answer but it took some time to get into it.
We have looked into the account and the situation around the game levels and the requirements:
Game level 7 was reached on June 19 and 300 gold coins were added correctly.
10 gold coins per month, on August 19 and September 19 were not added to the account due to an error.
We have now added 20 gold coins to the account for these two months.
As to level 8:
According to the documentation you need a development index at 75 for level 8.
The development index is not implemented yet and level 8,9 and 10 are currently impossible to reach.
The message on the level window is wrong as it does not specify the requirement of the development index.
This error will be fixed ASAP.
When the development index is implemented, these game levels will become available.
------------------------------------------------------------------------------------
Once again I was not alone in feeling this was BS.
Daelin (Little Upsilon)
Friday, September 25, 2009 - 05:12 pm Click here to edit this post
Wow. I didn't realize we're supposed to take the game documentation's word over what in-game play tells us. This will be interesting.
---------------------------------------------------------------------------------------------
Tom also shorted me 10gcs. Which he did rectify when I emailed him.
On Sep 25, 2009, Gamemaster wrote:
We added ten gold coins.
The documentations "advertised" the need for a 75 development index. It
is very clear about it.
There is no development index so there are no levels 8 to 10.
I am sorry about the error it will be fixed.
Accusing us of nonsense will not help much.
The gamemaster
---------------
My response.
Nonsense?
I ask you again, how many other things in the game docs are correct?
Further more. I would have to say that something that pops up right on my country page, that I use on a daily basis to check level requirements. That "advertised" very clearly, no need for the nonexistent development index, along with a message clearly stating "I meet the requirements". Would supersede what is buried in the seriously outdated game docs.
Now maybe this is all just a mistake on your part.
However, you provide a service here. It is a very common practice in the service industry, that you have to pay for your mistakes.
As I have stated before. I spent a considerable amount of time and gold coins, to achieve what was "advertised" , right on my country page. As an attainable level.
I feel I should be compensated, in some way for your mistake.
Also I have not accused you of any "nonsense".
I have only been stating the facts.
Thanks.
MoP
-------------------------------------------
On Sep 25, 2009, Gamemaster wrote:
"The documentations "advertised" the need for a 75 development index. It
is very clear about it."
------------------------
Now remember this post?
Factanonverba (Fearless Blue)
Tuesday, September 22, 2009 - 10:30 pm Click here to edit this post
what are the rewards for each level? the docx are not specific and dont cover all levels.
----------------------------------------------------------------------------------------
Maybe the reason it took so long for Tom to respond about levels 8-10, is because they had to update the game docs, to cover their tracks and make their case better first???
Hmmm...
We all know how capable of stealth changes they are.
----------------------------------------------------
I'm very sorry for having annoyed some of you with my ranting.
However. Can anyone read exactly how this all went down, and honestly say, if they were in my shoes they would not deserve to be compensated in some way.
This has cost me literally hundreds of gold coins.
I'm not asking for level 8.
I'm just asking for some sort of compensation.
Remember if he can do this sort of thing to me, he can do it to all of us.
He already has done things like this, and worse to others.
I promise this is the last you will hear from me on the forums on this subject.
Everyone please sign this thread if you agree.
Thanks
MoP
I attain level 7. It was at this point that I saw the nonexistent development index and started the poll to remove it. This poll passed unanimously but was never acknowledged in any way. Tom neither said it would or would not be removed.
Man of Peace (White Giant)
Friday, June 19, 2009 - 06:34 pm
Could you please ad the Developmental Index to the game, or remove it from the requirements to exceed level 7?
I have attained level 7 and since I have no clue what the Developmental Index is, I can't say what I would score in it. However All I need for level 8 is a few points on my FI and I am there.
If you want to keep players here you should really fix this. With out a goal what is the point?
Respectfully
MoP
--------------------------------------------------
Simcountry Game News
June 24, 2009
13. The Game level and Index popup windows [ top ]
The game level and index windows have been upgraded and include more info and also links to underlying pages.
-------------------------------------------------------------------------------------------------------------
It was right around this time, my vote to remove the developmental index passed unanimously. As I stated before, the vote was not acknowledged by Tom yea or nay.
It was also right around this time that, I noticed the developmental index was removed from the requirements for level 8 on my game level and index popup window.
------------------------------------------------
I was not the only one to notice this.
Zeba (Golden Rainbow)
Sunday, August 30, 2009 - 12:18 am Click here to edit this post Level 8 exists! 150 FI, 1000 Corps, and the rest is the same as Level 7 = 300 GC's.
So seeing the devepomental index was gone. I thought wow they actually listened to my poll, and I started working nonstop towards level 8.
I was not easy!!! It took lots of time and effort. I had to purchase gold coins to buy all the extra population I needed, and by the way the more population you pack in, the faster they die off and the faster you have to buy more to replace them. It is a vicious and very expensive cycle.
This is also why I had not noticed that I was not recieveing my monthly coins for level 7
---------------------------------------------------
Sept 7, 2009
I meet all requirements listed for level 8 on my game level and index popup window.
I also get this message on my game level and index popup window.
"Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours."
So I check every month anxiously waiting...
---------------------------------------------------------
Sept 12, 2009
I realize that I have never received my monthly gold coins for level 7, nor does it seem I will ever be rewarded for level 8.
So at that point, I posted on the forum as well as sent an email.
Man of Peace (White Giant)
Saturday, September 12, 2009 - 03:39 am Click here to edit this post
I have tried to email you, however I just get...
Sorry, the page you requested was not found.
So I guess I will have to discuss this with you on the forum.
1. I have been at level 7 since June 19th, and I have never received the 10gcs per month that comes with it.
2. I have met and exceeded all requirements for level 8 since Sept 7th. However all I get is this message.
Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours.
It's been 4 days now, and still no level 8.
So any information regarding this would be greatly appreciated.
I love this game and appreciate the improvements you are making. I really like the idea of interplanetary trading.
However the main thing that keeps me, as well as many others playing, is the challenge of making the next level.
Thank You for your attention to this matter.
MoP
-------------------------------------------------------
Tom responds.
Tom Willard
Monday, September 14, 2009 - 07:03 pm Click here to edit this post
We got the email on the level 7 problem.
I don't understand the problem of mailing us. we get many mails and answer many. There are no complaints about it. The only problem we have from time to time is that when we mail, some of our messages go into some filter and people keep mailing us asking for an answer.
The mail is now with one of the engineers to look into it and we will answer it within several days.
if there is a problem we will fix it.
also, level 8 to 10 were not implemented yet.
I don't know about 7 and this is what we are now looking into.
---------------------------------------------------------------
I respond.
Man of Peace (White Giant)
Tuesday, September 15, 2009 - 12:46 am Click here to edit this post
When will levels 8-10 be implemented?
If it's not implemented, then why do you list the requirements for it, and why do I get this message?
Congratulations. It seems like you meet the requirements for Game Level 8.
You will move to Level 8 within several hours.
The Simcountry community passed a vote about levels 8-10, which was never acknowledged. However the nonexistent index has been removed and I now exceed all of the requirements.
With all due respect. The only part of level 8 that is not implemented, is the part where you pay us gold coins for it.
------------------------------------------
I was not alone in feeling this was wrong.
Daelin (Little Upsilon)
Wednesday, September 16, 2009 - 08:24 pm Click here to edit this post I voted. Sorry to hear about this MoP. Keep us informed if anything resolves, either about the monthly GC for lvl 7 or for the lvl 8 issue. I agree that if they have the requirements listed and you reoriented your entire strategy to fulfill them and you were able to do so (lvl 8 requirements do NOT look easy, especially with regards to the financial index), you should get the reward.
-Daelin
---------------------------------------------------------
Now remember this post, it flies in the face of what Tom says several days later.
Factanonverba (Fearless Blue)
Tuesday, September 22, 2009 - 10:30 pm Click here to edit this post
what are the rewards for each level? the docx are not specific and dont cover all levels.
-----------------------------------------------------------------------------------------
It is now almost 2 weeks after I was told it would be taken care of within several days.
Tom Willard
Friday, September 25, 2009 - 02:17 pm Click here to edit this post
We promised an answer but it took some time to get into it.
We have looked into the account and the situation around the game levels and the requirements:
Game level 7 was reached on June 19 and 300 gold coins were added correctly.
10 gold coins per month, on August 19 and September 19 were not added to the account due to an error.
We have now added 20 gold coins to the account for these two months.
As to level 8:
According to the documentation you need a development index at 75 for level 8.
The development index is not implemented yet and level 8,9 and 10 are currently impossible to reach.
The message on the level window is wrong as it does not specify the requirement of the development index.
This error will be fixed ASAP.
When the development index is implemented, these game levels will become available.
------------------------------------------------------------------------------------
Once again I was not alone in feeling this was BS.
Daelin (Little Upsilon)
Friday, September 25, 2009 - 05:12 pm Click here to edit this post
Wow. I didn't realize we're supposed to take the game documentation's word over what in-game play tells us. This will be interesting.
---------------------------------------------------------------------------------------------
Tom also shorted me 10gcs. Which he did rectify when I emailed him.
On Sep 25, 2009, Gamemaster wrote:
We added ten gold coins.
The documentations "advertised" the need for a 75 development index. It
is very clear about it.
There is no development index so there are no levels 8 to 10.
I am sorry about the error it will be fixed.
Accusing us of nonsense will not help much.
The gamemaster
---------------
My response.
Nonsense?
I ask you again, how many other things in the game docs are correct?
Further more. I would have to say that something that pops up right on my country page, that I use on a daily basis to check level requirements. That "advertised" very clearly, no need for the nonexistent development index, along with a message clearly stating "I meet the requirements". Would supersede what is buried in the seriously outdated game docs.
Now maybe this is all just a mistake on your part.
However, you provide a service here. It is a very common practice in the service industry, that you have to pay for your mistakes.
As I have stated before. I spent a considerable amount of time and gold coins, to achieve what was "advertised" , right on my country page. As an attainable level.
I feel I should be compensated, in some way for your mistake.
Also I have not accused you of any "nonsense".
I have only been stating the facts.
Thanks.
MoP
-------------------------------------------
On Sep 25, 2009, Gamemaster wrote:
"The documentations "advertised" the need for a 75 development index. It
is very clear about it."
------------------------
Now remember this post?
Factanonverba (Fearless Blue)
Tuesday, September 22, 2009 - 10:30 pm Click here to edit this post
what are the rewards for each level? the docx are not specific and dont cover all levels.
----------------------------------------------------------------------------------------
Maybe the reason it took so long for Tom to respond about levels 8-10, is because they had to update the game docs, to cover their tracks and make their case better first???
Hmmm...
We all know how capable of stealth changes they are.
----------------------------------------------------
I'm very sorry for having annoyed some of you with my ranting.
However. Can anyone read exactly how this all went down, and honestly say, if they were in my shoes they would not deserve to be compensated in some way.
This has cost me literally hundreds of gold coins.
I'm not asking for level 8.
I'm just asking for some sort of compensation.
Remember if he can do this sort of thing to me, he can do it to all of us.
He already has done things like this, and worse to others.
I promise this is the last you will hear from me on the forums on this subject.
Everyone please sign this thread if you agree.
Thanks
MoP