Simcountry
Forum Problems 1M population missing

1M population missing

M
Matthewn50
13 Jan 2017 19:07 Link
Just brought 3 loads of 1m populations and I have only received 2m. Can you please help
M
Matthewn50
14 Jan 2017 13:59 Link
Where's my other 1M population?
Y
Yankee
15 Jan 2017 04:48 Link
check your GC history, just because you bid on them doesn't mean you got them.

Sometimes someone comes in with a higher bid if they are desperate for population.
M
Matthewn50
15 Jan 2017 11:14 Link
Just check it defo took payment for 3m population. I paid 2x 6 gold coins and 1x 7 gold coins
Y
Yankee
15 Jan 2017 18:27 Link
Well then you need to send an email to the gamemaster. Posting on the forum is totally hit or miss and they'll need as much information as you can give them.

You might try Gamemaster@simcountry.com
M
Matthewn50
15 Jan 2017 21:12 Link
OK I'll try that thanks
J
Jonni
16 Jan 2017 09:58 Link
I had a look in the logs and it does seem like 1 of your pop purchases failed. I'm fixing the missing pop for you and have asked an engineer to look into the cause and to fix it.

Thanks for reporting!
M
Matthewn50
16 Jan 2017 18:28 Link
Thanks for sorting it out jonni �
M
Matthewn50
16 Jan 2017 18:29 Link
Them signs are a thumbs up, didn't come out as planned 😊