Simcountry
Forum Problems Extending country registration

Extending country registration

A
Andy
15 Jan 2013 15:31 Link
We have looked into our logs.

We have seen, the before you paid by paypal, you have tried to pay by credit card.
There are seven attempts to pay by visa and all were refused with an error. (by the bank, not by us, we cannot check credit and have no credit card data).

All requests were made manually and originated from your IP address, between 10:30 and 10:37.

This is what you said here about our way of running the business:
---------------------------------------
quote:

Plus id like to state last night @ 1AM GMT(USA) i bought a $12-3month membership, Only to be woken this morning @ 10AM by my BANK!!!

To learn that W3C tried to take 6processes of $12..... Im Stating this so evenyone and the GM take note. If i hadnt gotten a call they would have taken over 80bucks from me, Is this how you run your business "ANDY"?

If this is an error on the credit processing i do understand but i would like an apology.
end of quote
--------------------------------------------

when you said all this, why didn't you mention the 7 times you tried to pay by credit card? and then turned to paypal?

you should have mentioned this before accusing w3creative of trying to take your money 7 times.

I have the VISA transaction trail with exact date, time, IP number, transaction number and name. If needed, I will place it here.
S
SweetPea
15 Jan 2013 16:42 Link
Yeah I knew it didn't make sense that paypal would magically dig into his actual bank account all those times too. I would be ticked.


Super I would make sure never to let anyone, even a business like paypal have access to your actual bank account. That is just crazy. Plus if their servers get hacked, now the hackers have your bank/routing info and could try and pose as whomever you granted access in order to wipe you clean.

Paypal only has authorization to deposit into my account, but never to withdraw - for any reason.
A
Andy
15 Jan 2013 19:09 Link
The 7 attempts to pay, were not on paypal.
These were on the credit card part of the payments system.

After the 7 failed attempts, he tried paypal and it was successful.
I don't know if the credit card was used at all or just paid from the paypal account.
S
SuperSoldierRCP
16 Jan 2013 08:08 Link
(cleared by super)
S
SuperSoldierRCP
16 Jan 2013 08:50 Link
The above post was cleared by me, i wrote that before reading the email the GM sent me.

Before i comment on our Email i would like to state this.

Andy
I am sorry for the angry messages in this thread aswell as my "tone" when dicusessing this issue, I do understand its not "Your" fault and im sorry for slandering W3C in the process. Those where in the heat of the moment when tempers where at there highest, but even then that gives me no right for being as rude and agressive as i was, and for that i am sorry. I hope you accept my apology and we can work together to uncovering this issue.

---------As for the problem----------

I told the GM i did try to process the card but the link didnt work so i moved on to paypal. I ---DO--- admit trying both opitions, how ever i didnt try them 7 times.
A person doesnt sit there and watch there card get rejected then try to process it 6more times.
Also i provided the GM my Credit Card statement. It shows that it had 7 attempted charges before i used paypal but the moment i used paypal(with the use of the same credit card), it was allowed.

Meaning that the first 7times where rejected but when i used paypal it was allowed.
Also in my card statement i showed another payment of 180USD to the Court of Hawaii. This shows there was funds in my account, which makes me wonder even if i made all those purchases why wherent they honored? And if i didnt have the funds why was my card allowed to be charged though Paypal?

I told the GM in a private email that i dont think it was there fault, I honestly believe at this point there must have been an error with either processing or maybe internet lag.

As promised i will keep you all up to date on what happens and hopefully we can uncover what happened.

And again i would like to thank the GM for there time and coperation in this matter, and i would again like to apologize to "Andy" for my rude behavior in this matter. He has been very helpful in this problem and i think everyone should know that.
A
Andy
16 Jan 2013 10:34 Link
There were 7 manual attempts to pay using VISA from your IP address.
If you wish to see it, I will place here the log we receive about daily payments but your IP number is showing. Credit card number does not show.
S
SuperSoldierRCP
16 Jan 2013 18:03 Link
Andy

If i show 7 attempts then im sure you show 7attempts aswell, my problem is i didnt make several of attempts.

Why would i try 7 times is my issue?
Who watches there card get declined 3times then goes let me try 4 more times only to keep having them declined, then go let me try it on paypal? What do you know it worked.

Both you and i where able to prove that these transactions where made, But again what confuses me is how did it get charged mult times becuase, i didnt attempt 7 charges, why where they declined, but when paypal was used it was honored?
C
Crafty
16 Jan 2013 22:39 Link
Do leave it out now SS. These things do happen occasionally, a computer somewhere misprocesses something. Wise up, it'll probably happen again some day, just stop making such an issue out of it.
D
dennis.bradley
21 Jan 2013 01:50 Link
I took over a country without a presedent I used my 5 gold to extend protection on the country I annexed why did the 5 gold dissapear from my home country too as well as the contry I annexed .
S
Serpent
22 Jan 2013 15:21 Link
Gold Coins are not kept in individual countries. They are kept in a 'main account', your direct trading account. When you purchase things with gold coins they are removed from that account, not your individual countries.