Simcountry
Forum General New player 'gifts"

New player 'gifts"

M
marshal.ney
03 May 2012 21:57 Link
I thought a new player was to receive 'free gifts' up to 2x per day on log in? I'm not seeing any pop up windows since getting a premium membership (day 1 - pop up windows. Day 2 - interested enough to become premium - no pop ups.) Did I shoot myself in the foot by going premium too early? Or is it a random timing, etc? (To clarify - still getting pop ups like "buy more interceptors, but not you have received free money, units, products, etc.)

Many thanks for your time and consideration,
Marshal Ney
A
Andy
03 May 2012 23:49 Link
Gifts continue independent of the membership.
we will check to make sure.
A
Andy
04 May 2012 09:04 Link
We have checked and you receive the gifts.
today two, then we have reset the counter, logged in and you received another one.

It could be that there is a case the message does not show but we could not reproduce such a case and we see them all on our logs.

there is no connection what so ever between premium membership and gifts.
M
marshal.ney
04 May 2012 23:23 Link
Many thanks Andy. I'm finding the cash benefits in the financial statement - but indeed, the popups are missing.
A
Andy
05 May 2012 09:58 Link
It should not happen and we have rechecked conditions in new players countries and made sure they do not receive the advice messages because their country setting are within the advised range.

this should prevent the advice messages and the gift messages will surface instead.

this should be OK after the next upgrade coming Tuesday.
M
marshal.ney
06 May 2012 01:57 Link
Your gift: 50 Helicopters and 3,000 Helicopter Missiles have been added to your defensive forces.
New player gifts are available twice each day when you login.

or possibly even before. Many thanks :)
A
Andy
07 May 2012 11:04 Link
We checked again.
there are no popups but green areas on the desktop after you log in.

We will shortly replace them by pop ups that are more visible and require a confirmation.
M
marshal.ney
07 May 2012 17:56 Link
Again many thanks. I'll shut up now - my noobness is showing.