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Stalin716
18 Feb 2009 12:19
Link
I think by now we are aware that there is some problem going on with the game. Population in some of my countries has reached 210 Million and continues to grow. People in Live Chate say they seen similiar 'bugs' before and I have no problem with that. The game is undoubtedly complex internally.
My issue is the folks running Simcountry apparently have a lack of understanding about customer service, after all , a number of us are laying down our cash to play here. It be nice if there was a announcement in the Game News section thats displayed when you log on that there is a problem at the moment. That the folks running thegame are aware of it and they are working on correcting the problem. Not having such a message makes them look like they are in the dark as to what is going on. And thats not a good thing.
All they need to do is acknowledge there is an ongoing problem, apologise for the inconvenience and say they are working as quickly as possible to resolve said problem. Saying nothing gives the appearance of indifference
Thats my opinion. I really like the game and I'm not planning on leaving or any other such nonsense like I heard expressed in Live Chat.
The bottom line of this message is for those running SimCountry to keep your customer bas informed when there is a problem. Thanks!
Stalin716
My issue is the folks running Simcountry apparently have a lack of understanding about customer service, after all , a number of us are laying down our cash to play here. It be nice if there was a announcement in the Game News section thats displayed when you log on that there is a problem at the moment. That the folks running thegame are aware of it and they are working on correcting the problem. Not having such a message makes them look like they are in the dark as to what is going on. And thats not a good thing.
All they need to do is acknowledge there is an ongoing problem, apologise for the inconvenience and say they are working as quickly as possible to resolve said problem. Saying nothing gives the appearance of indifference
Thats my opinion. I really like the game and I'm not planning on leaving or any other such nonsense like I heard expressed in Live Chat.
The bottom line of this message is for those running SimCountry to keep your customer bas informed when there is a problem. Thanks!
Stalin716