| furkandemirbilekfurkan | Sunday, January 12, 2020 - 08:38 am 
I bought 10GC and Premium membership but not added my account. I stil waiting since 2 days but I did not see somethink. Please solve this problem |
| John! Galt | Sunday, January 12, 2020 - 03:03 pm
Furk this has been happening lately as the payments have to be processed manually. I am assuming Andy is out of the office since it is the weekend. Hopefully they can take care of this on Monday. Keep this thread bumped up and they will see it. |
| Andy | Sunday, January 12, 2020 - 05:09 pm
I am right here and will check.
Thanks for supporting Simcountry. You now have the gold coins.
I think it happens when after payment, you do not return to the game.
If you do return, we know you paid, and complete the processing.
If you do not return, the payment cannot be processed immediately.
A separate, "mopping up" process, checks/reads the mails we receive after payments, and completes the processing. |
| furkandemirbilekfurkan | Sunday, January 12, 2020 - 06:55 pm
I got my GC. Really thanks but still I waiting my premium membership.Thanks Andy. I waiting.  |
| furkandemirbilekfurkan | Sunday, January 12, 2020 - 11:28 pm
I using iOS and I trying all day buy again memberships but always my phone said this â You already bought this item, we will send you freeâ I didnât get anythink... |
| Andy | Wednesday, January 22, 2020 - 10:04 am
This message is unclear.
can you try to explain what happened again?
also mail me a copy of a transaction that did not come through? |
