| bushr34 | Saturday, April 27, 2013 - 11:57 pm 
on 4/25/2013 I attempted to make a 24.00 purchase of 210 GC...
tHIS IS WHAT HAPPENED:
I never received the GC's
Instead I was charged this purchase Times FOUR!!!
sooo, you basically took about 100.00 U.S., and gave me nothing!!
I want my GC's and the other 75.00 U.S. BACK NOW!!! |
| Andy | Sunday, April 28, 2013 - 11:47 am
This is not true and we have mailed you about it and explained in details. We did not receive anything from these transactions.
We have also placed a message here, expaining it.
if you did not receive our mail, please mail the gamemaster and we will reply and give you the full details.
Obviously an error is made by our provider and the provider will solve the problem.
accusing us of taking your money is unfair. |
| Crafty | Thursday, May 2, 2013 - 07:13 pm
Throw him out Andy. Disgusting behaviour on a public forum. |
| Andy | Thursday, May 2, 2013 - 09:28 pm
Our provider made a grave error.
we did not receive any money and were unable to see an error until we received a complaint.
In the mean time, we have pushed hard for our provider to correct the transactions and are in the process of leaving them.
They informed us that everything was corrected.
it is the second time in less than two years they make such a mess. (the company is Multipay). |
| Keto | Tuesday, May 7, 2013 - 06:00 am
You get what you pay for Andy |
| Crafty | Saturday, May 11, 2013 - 12:16 am
Hmm, you sure about that Keto? |
| Andy | Wednesday, May 15, 2013 - 09:46 am
It turned out that the error by our provider did not take the money from the accounts but did make reservations.
Some credit card providers show reservasions as transactions with a special status.
All these reservations were reversed. |
