| Andy | Tuesday, July 2, 2024 - 01:40 pm 
All awards were paid yesterday, July 1st.
One SOL award payment could not be completed because of an error in the wallet number.
we have informed the player about the problem.
all gold coin awards were also paid at the same time. |
| eunizerx | Wednesday, July 3, 2024 - 04:01 am
I was ranked number three in GR and accepted the award.
But my name is not reflected in the Awards tab.
What happened? |
| eunizerx | Wednesday, July 3, 2024 - 03:29 pm
It also says the ranked number 4 got 0.25 sol. But my account says i got 0.07 sol. Is this natural? |
| auditor | Wednesday, July 3, 2024 - 05:24 pm
A couple months ago the topic of the Awards page information being different from the actual payouts to a pretty substantial level, expecting 0.25 an getting 0.07 in currency without notice is absolutely a problem with transparency and honesty. Andy explained that the trading value of SOL has changed over time so the payout has changed, which is reasonable, but the amount is not disclosed until after payment and the incorrect amount is listed on the awards page after being assured it would be corrected to show the accurate amount. I too would be frustrated if I received $9.92 when advertised that I would receive $35.44 (based on current market prices) for rising up a leaderboard, and was frustrated when I presented that a couple months ago and was informed that the accurate amounts would be better disclosed. |
| eunizerx | Thursday, July 4, 2024 - 05:00 am
Oh thanks for the heads up I suppose. o7 |
| James Folsom | Saturday, July 13, 2024 - 09:32 pm
I'm the one sol payment that didn't go through, and we agreed I'd switch back to receiving GC instead of SOL.
I still haven't gotten any award, if it's too much trouble. Another option would be to just take the award penalty off of my score and skip the award for June. |
| Andy | Saturday, July 20, 2024 - 05:01 pm
James,
I will resolve it this weekend.
I am sorry for the delay. |
| Andy | Sunday, July 21, 2024 - 02:04 pm
James,
We added the gold coins into your account. |
